The team at Yamaha Music Europe GmbH (UK) in Tilbrook have been working with Facilities Management Solutions (FMS) since their conception but their relationship goes much further back having worked with sister company Plumbing & Gas Solutions Ltd for many years now.
As a world-leader in their field, reputation for producing high quality products, leading technical expertise and craftmanship Yamaha Music Europe GmbH (UK) are passionate about working with likeminded businesses and have high expectations when it comes to working with contractors.
When they started to experience difficulties with one of their video suites due to changing sunlight conditions and noise from outside influences, they got in touch with FMS to undertake a complex sound proofing and re-modelling project.
In order to ensure the acoustics were correct and that the films and customer support videos produced in this room were maintained to the highest possible standard the scope of work included a range of services, from roof panel linings, suspended ceiling installation and sound insulation padding, to smoke detectors, LED and emergency lighting.
The FMS team whilst carrying out detailed surveys of the room, also engaged in discussions with an acoustician to establish the right type of materials to use in order to absorb external sounds and reduce the noise heard from the roof.
The project was recently completed this month and Joanne Homer, Assistant Admin Manager & PA to the MD said:
“The project has ensured that sound quality is considerably improved. Obviously, as the biggest music company in the world, sound is very important to us and this project will ensure that worldwide webinars are produced with the very best technology and sound experience for the customer.
We always receive a personal service from FMS, they communicate well and are competitively priced and nothing is too much trouble; it’s great to know you can contact them knowing that your issue will be professionally handled.
When using contractors, reliability and trust is really important to Yamaha as is pricing and sticking to the quotation supplied. FMS have been an outstanding source of support since their conception providing professional teams to cater for the wide range of facility related diverse topics that we ask them to handle. From roofing to car parks and everything in between, they excel with their speedy response times and excellent communication and I would highly recommend them.”
